This article will show you how to get your website and email live on your new web hosting account.
First, we need to make sure your domain name resolves correctly - that is, we need to make sure it's sending your website traffic to your new server. The easiest way to do this is to point your domain name to our nameservers.
Note: You might want to get everything else set up on your server first, before updating your nameservers. That way you can preview your website before going live. See the last section to learn how to preview your website.
If you registered your domain with us, your nameservers will be set up automatically, and you can go to the next step.
If you registered your domain elsewhere, you will need to visit that registrar and update your nameservers (also called Servers of Authority or SOA) to the ones shown below:
Our nameservers are:
Note: It can take up to 48 hours for updates to your domain name to take effect. During this time your website traffic and email may be disrupted. If you want to minimize this disruption to your website traffic and email, you may be able to first, before making any other changes to your nameservers, lower your TTL with your current registrar. Once you lower your TTL, wait 48 hours, and then update your nameservers. The change should now happen more quickly.
Now you can set up your new email address with a local email client such as Outlook or Apple Mail, which you can check from your computer. You will need the following information to enter in your email client of choice:
FTP allows you to upload or publish your website files. First, you need to set up an FTP user:
You will need to enter the following information in your favorite FTP client:
Tip: You can use the IP address for your server instead of the domain name if your domain is not yet pointed to your server here. You can find your IP address in your Customer Manager. Click on My Products, then on View Details next to your server. Your IP address is shown on the left.
You can find your IP address in your Customer Manager. Click on My Products, then on View Details next to your server. Your IP address is shown on the left.
You can find your cPanel username on the home page of your Control Panel. Log into the Control Panel, then look in theStats box for your Home Directory. It should show something like /home/USERNAME. The part after home/ is your unique cPanel username.
To preview your website, enter the following URL in your browser:
Replace 126.96.36.199 with your IP and USERNAME with your username. You do need the ~.
Once you're happy with how your website looks, you can go live.